apparatus, the government, to make sure that the families are kept apprised. but you also expect, any department has this, if an employee is lost, a member of our intelligence services, that agency takes ownership of making sure to shepherd the person through the system and around the system to get information. so in many respects, anderson, it is sort of incomprehendible to me, the family members were identified, met with senior officials of the united states, and the secretary of state. it is not as if they don't know where she is. >> initially i thought, maybe they were in contact with sean smith's wife, who i guess was in the netherlands. but she was at this reception, they clearly talked to mayher. >> and that is right, anderson, oftentimes, there is more than one person, so you have the parents of the victim. you may have the spouse or an extended family. and it becomes the government's responsibility to take care of that family and keep them informed. >> well, jill, i know you had reached out. what are they saying? >> well, essentially they say since th